E · EROS HEAVEN

Independent adult book catalog

Terms of use

ErosHeaven provides editorial catalog information for adults. Availability, prices and delivery conditions shown by a third-party retailer are controlled by that retailer and should be confirmed on its website before ordering.

Partner purchases

When you follow a partner offer, your purchase contract is with the named retailer. Its terms, returns policy and privacy notice apply. ErosHeaven may receive a commission as described in the affiliate disclosure.

Accuracy

We work to keep edition and offer information accurate, but publishers and retailers may change their listings. Please report errors through our contact page.

Consumer mediation — CM2C

For a consumer dispute concerning goods or services supplied by SEL CONSULTING, first send a written complaint to stock@erosheaven.com. If the dispute remains unresolved, you may refer it free of charge to CM2C (Centre de la Médiation de la Consommation de Conciliateurs de Justice), within one year of your written complaint, subject to the admissibility requirements.

Online: Submit a mediation request to CM2C. Postal address: 49 rue de Ponthieu, 75008 Paris, France. Email: declarer-un-litige@cm2c.net. The mediation procedure is conducted in French. See the CM2C charter.

Médiation de la consommation

Pour un litige de consommation relatif à des biens ou services fournis par SEL CONSULTING, adressez d’abord une réclamation écrite à stock@erosheaven.com. Si le litige reste sans solution, vous pouvez saisir gratuitement CM2C dans l’année suivant votre réclamation écrite, sous réserve des conditions de recevabilité. Les coordonnées et le formulaire de saisine figurent ci-dessus.

For purchases made directly from a third-party retailer, contact that seller and use its complaints and mediation procedure. This notice does not designate CM2C for independent retailers.